Sometimes, you just gotta vent:
Let me be clear.
We have three vehicles using E-ZPass. The transponders are in the same location they were when we entered the program.
Our account is automatically debited every time we get below a certain balance.
That your equipment can’t read ours properly or that your accounting methods are slower than you’d prefer is not my fault.
So let me assure you, we won’t tolerate your adding a dollar per transaction should this occur again.
Yes, I’ll be calling in the morning to explain that.
And to allow you to apologize.
You probably don’t have to go back, unless of course it’s for the brilliant, witty commentary of the author (and it is very good).